Shipping and Delivery

Estimated Delivery Time and Carriers

For orders shipping within Australia, we ship using AUS Post. Please expect delivery between 3-7 business days (M-F).

Shipping is Free for orders above $100. All orders below $100 are charged a flat rate of $4.99.

All shipping destinations will receive tracking numbers in the order confirmation email. If you have any questions please do not hesitate to reach out to a member of our Customer Success team at support@joyousnutrition.com.au.

Where Do You Ship?

We currently only ship within Australia.

What to Expect After You Order

Joyous aims to provide a seamless experience from start to finish! Upon placing your order you’ll receive an Order Confirmation email. When your order is dispatched from our warehouse, you will receive a second Shipping Confirmation email with tracking information on your order.

Need to Make Changes?

If for any reason you need to make a change to your order (address changes, order quantity, etc.), just shoot us an email and a member of our Customer Success team would be happy to help. We are generally only able to make changes within 1 hour of checkout.

Claims for Lost, Stolen, or Damaged Packages

We will do our best to help you retrieve your lost or stolen package. Working with the carrier directly usually results in the best outcome. If you have any questions, please don’t hesitate to reach out to our Customer Success team directly at support@joyousnutrition.com.au or by phone at +1 (469) 4823859.